Privacy Policy

1. Who we are

donationrewards.co.uk (operated by Growing Community Initiatives) is a platform that helps community projects, local groups and charities raise funds through prize draws, sponsored gifts and innovative reward systems. This privacy policy explains how we collect, use and protect any personal information you provide when using our website or services.

2. Information we collect

We may collect and process the following data:

• Identity Data: name, organisation name, title, and similar identifiers.
• Contact Data: email address, phone number, postal address.
• Technical Data: IP address, browser type, time zone setting, and browsing behaviour on our site (via cookies).
• Enquiry Data: any information you provide when you fill in forms, contact us, or participate in prize draws.

3. How we use your information

Your data is used only for legitimate and lawful purposes, including:

• To respond to your enquiries and provide support.
• To manage prize draws, competitions, and donation distributions.
• To send you important updates about your involvement or projects you support.
• To improve our website and services through analytics.
• To comply with legal obligations (e.g. HMRC requirements for charitable donations).

4. Legal basis for processing

We rely on one or more of the following lawful bases: your consent (which you may withdraw at any time), performance of a contract with you, compliance with a legal obligation, or our legitimate interests (such as improving our services and promoting community initiatives).

5. Data sharing and disclosure

We do not sell, rent, or trade your personal information. We may share anonymised or aggregated data with partners or sponsors to demonstrate community impact. In some cases, we may share data with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g. email delivery services, prize fulfilment), provided they agree to keep your information confidential and secure. We may also disclose information if required by law.

6. Cookies and tracking

Our website uses cookies to enhance user experience and analyse site traffic. By using our site, you consent to the use of cookies in accordance with this policy. You can control cookies through your browser settings. For detailed information, please see our Cookie Policy.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Enquiry data is typically kept for up to two years, after which it is securely deleted.

8. Your rights

Under data protection law, you have rights including:

• The right to access your personal data.
• The right to rectification of inaccurate data.
• The right to erasure (‘right to be forgotten’) in certain circumstances.
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. However, no internet transmission is ever completely secure – we strive to protect your data but cannot guarantee absolute security.

10. Third-party links

Our website may contain links to other sites (e.g. sponsors, partner organisations). Please note that we are not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of each website you visit.

11. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions about this privacy policy, or wish to exercise your rights, please contact us at:
Email: privacy@donationrewards.co.uk